At Bright Lamp Hub, we want you to love your lighting selection. If for any reason you are not fully satisfied with your purchase, our Returns Policy is designed to ensure a smooth and straightforward return process.
We accept returns on items within 30 days of delivery, provided that the item is in its original condition, including all parts, packaging, and accessories. To initiate a return, please contact us at [email protected] with your order details and reason for return. Our customer service team will provide you with further instructions to process your return.
Once we receive and inspect your returned item, we will process your refund or exchange based on your preference. Refunds will be applied to your original payment method within 5-7 business days. Please note that the return shipping cost is the responsibility of the customer unless the return is due to a defective or incorrect item received.
For any questions or concerns, or if you need assistance with a specific issue, please do not hesitate to reach out to our support team. Our goal is to ensure your satisfaction and make any return as seamless as possible.